获取服务台自定义字段
GET
https://open.feishu.cn/open-apis/helpdesk/v1/customized_fields
错误码
| HTTP状态码 | 错误码 | 描述 | 排查建议 |
|---|---|---|---|
| 401 | 154001 | Unauthorized, please check you have the correct access | 检查Authorization 和 X-Lark-Helpdesk-Authorization 是否正确，应用和服务台属于同一租户 |
| 404 | 154004 | Resource not found | 资源不存在，请检查ID值 |
| 500 | 155000 | Internal error | 内部错误，请联系我们 |
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request GET 'https://open.feishu.cn/open-apis/helpdesk/v1/customized_fields?visible_only=' \
--header 'Authorization;'响应示例响应示例
{
"code": 0,
"msg": "success",
"data": {
"user_customized_fields": [
{
"user_customized_field_id": "6746384425543548981",
"id": "6746384425543548981",
"helpdesk_id": "1542164574896126",
"key_name": "company_id3",
"display_name": "Company ID",
"position": "1",
"field_type": "string",
"description": "租户ID",
"visible": false,
"editable": false,
"required": false,
"created_at": "1574040677000",
"updated_at": "1574040677000"
}
],
"ticket_customized_fields": [
{
"ticket_customized_field_id": "6834320707288072194",
"helpdesk_id": "1542164574896126",
"key_name": "test dropdown",
"display_name": "test dropdown",
"position": "3",
"field_type": "dropdown",
"description": "下拉示例",
"visible": true,
"editable": true,
"required": false,
"created_at": "1591239289000",
"updated_at": "1591239289000",
"created_by": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"email": "xxxx@abc.com",
"department": "用户部门名称(有权限才展示)",
"city": "城市",
"country": "国家"
},
"updated_by": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"email": "xxxx@abc.com",
"department": "用户部门名称(有权限才展示)",
"city": "城市",
"country": "国家"
},
"dropdown_allow_multiple": true
}
]
}
}请求参数
Query 参数
visible_only
string
可选
Header 参数
Authorization
string
必需
默认值:
Bearer {{access_token}}
Content-Type
string
必需
默认值:
application/json; charset=utf-8
返回响应
扫码加入交流群修改于 2023-02-02 06:41:16