发送工单消息
POST
/helpdesk/v1/tickets/{ticket_id}/messages
错误码
| HTTP状态码 | 错误码 | 描述 | 排查建议 |
|---|---|---|---|
| 400 | 154000 | Bad request, please check your request body | 请求不合法，请检查参数 |
| 401 | 154001 | Unauthorized, please check you have the correct access | 检查Authorization 和 X-Lark-Helpdesk-Authorization 是否正确，应用和服务台属于同一租户 |
| 403 | 154003 | Please check you have the correct access | 检查是否申请正确权限 |
| 500 | 155000 | Internal error | 内部错误，请联系我们 |
请求参数
Path 参数
Body 参数application/json
返回响应
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request POST '/helpdesk/v1/tickets//messages' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
"msg_type": "post",
"content": {
"post": {
"zh_cn": {
"title": "this is title",
"content": [
[
{
"tag": "text",
"un_escape": true,
"text": "第一行 :"
},
{
"tag": "a",
"text": "超链接",
"href": "http://www.feishu.cn"
}
],
[
{
"tag": "text",
"text": "第二行 :"
},
{
"tag": "text",
"text": "文本测试"
}
]
]
}
}
}
}'响应示例响应示例
{
"code": 0,
"msg": "success",
"data": {
"message_id": "om_8baa3656c7b41900d29bf9104bf5310b"
}
}
扫码加入交流群修改于 2025-10-21 07:27:04