创建知识库
POST
/helpdesk/v1/faqs
错误码
| HTTP状态码 | 错误码 | 描述 | 排查建议 |
|---|---|---|---|
| 400 | 154000 | Bad request, please check your request body | 请求不合法，请检查参数 |
| 500 | 155000 | Internal error | 内部错误，请联系我们 |
请求参数
Body 参数application/json
返回响应
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request POST '/helpdesk/v1/faqs' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
"faq": {
"category_id": "6836004780707807251",
"question": "问题",
"answer": "答案",
"answer_richtext": [{
"content": "这只是一个测试,医保问题",
"type": "text"
}],
"tags": [
"相似问"
]
}
}'响应示例响应示例
{
"code": 0,
"msg": "success",
"data": {
"faq": {
"faq_id": "6936004780707807231",
"id": "6936004780707807231",
"helpdesk_id": "6936004780707807251",
"question": "问题",
"answer": "答案",
"answer_richtext": [
{
"content": "我的答案",
"type": "text"
}
],
"create_time": 1596379008,
"update_time": 1596379008,
"categories": [
{
"category_id": "6948728206392295444",
"id": "6948728206392295444",
"name": "创建团队和邀请成员",
"parent_id": "0",
"helpdesk_id": "6939771743531696147",
"language": "zh_cn"
}
],
"tags": [
"相似问题1"
],
"expire_time": 1596379008,
"update_user": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"department": "用户部门名称(有权限才展示)",
"city": "城市",
"country": "国家"
},
"create_user": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"department": "用户部门名称(有权限才展示)",
"city": "城市",
"country": "国家"
}
}
}
}
扫码加入交流群修改于 2025-10-21 07:29:10