获取全部工单自定义字段
GET
/helpdesk/v1/ticket_customized_fields
错误码
| HTTP状态码 | 错误码 | 描述 | 排查建议 |
|---|---|---|---|
| 400 | 154000 | Bad request, please check your request body | 请求不合法，请检查参数 |
| 401 | 154001 | Unauthorized, please check you have the correct access | 检查Authorization 和 X-Lark-Helpdesk-Authorization 是否正确，应用和服务台属于同一租户 |
| 403 | 154003 | Please check you have the correct access | 检查是否申请正确权限 |
| 500 | 155000 | Internal error | 内部错误，请联系我们 |
请求参数
Query 参数
Body 参数application/json
返回响应
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request GET '/helpdesk/v1/ticket_customized_fields?page_token=6948728206392295444&page_size=10' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
"visible": true
}'响应示例响应示例
{
"code": 0,
"msg": "success",
"data": {
"has_more": true,
"next_page_token": "6948728206392295444",
"items": [
{
"ticket_customized_field_id": "6834320707288072194",
"helpdesk_id": "1542164574896126",
"key_name": "test dropdown",
"display_name": "test dropdown",
"position": "3",
"field_type": "dropdown",
"description": "下拉示例",
"visible": true,
"editable": true,
"required": false,
"created_at": "1591239289000",
"updated_at": "1591239289000",
"created_by": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"email": "xxxx@abc.com"
},
"updated_by": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"email": "xxxx@abc.com"
},
"dropdown_options": {
"children": [
{
"tag": "c495fe14-aac0-4fd6-8851-9fde726e2a40",
"display_name": "l1",
"children": [
{
"tag": "498ed5f1-f2b1-4585-b21f-3d4d2cd0cd26",
"display_name": "l2"
},
{
"tag": "51285604-367f-454f-adca-b4760c38850d",
"display_name": "l22"
}
]
},
{
"tag": "295cf315-df56-445b-b430-b58925ef331c",
"display_name": "l11"
}
]
},
"dropdown_allow_multiple": true
}
]
}
}
扫码加入交流群修改于 2025-10-21 07:28:37